Frequently Asked Questions

What are shared accommodations?
Your room will have 6 beds so you’ll be sharing your room with other hostellers. We have male, female, and co-ed rooms for men and women traveling together. Each bed has a personal reading lamp and assigned locker for storage. You may bring your own lock or purchase one at our front desk.

How can I reserve a bed?
Making a reservation is simple. You can reserve on-line or by phone. We need at least 24 hours notice for a reservation. In order to make a reservation, you need a valid Visa or MasterCard. Reservations are always recommended. For more information, please link to our "reservation page".

Am I charged at the time of reservation?
No, a credit card guarantees your reservation. Payment is taken at check-in.

How many nights can I stay at the hostel?
In order to make space for other hostellers, there is a maximum length of stay of 14 nights within any six month period.

What Identification do I need?
Each guest must have a government issued photo ID such as a passport, driver's license, state/provincial or national identity card, military service card, or alien registration card. Hostelling International membership card are required for member discounts. Unfortunately we cannot accept ISIC cards, college, school and university IDs.

What if I’m not a member?
No problem. You can purchase a membership at the hostel, or choose to pay the temporary membership fee of an additional $3.00 per night.

What time do I check-in & check-out?
Our staff will make every effort to check you in no matter what time you arrive. If your room should happen to not be available yet, you can relax in our dining room and enjoy a cup of complimentary coffee until it is ready at 12 noon. Check-out is at 11:00 AM. Hostelling International-Boston is open 24 hours a day, 7 days a week.

Are there any age restrictions?
HI-Boston is open to guests at all ages. All guests under 18 years old must be accompanied by a parent, legal guardian or chaperone for group visits.

Do I need a sleeping bag?
We include the cost of all bed linen and towels in the overnight fee. Boston public health regulations prohibit the use of sleeping bags in our dormitories.

What is your cancellation policy?
Cancellations require 24 hour notice. You will be charged for the first night if you do not arrive or call in advance to cancel.

Is breakfast included?
Yes, we offer free coffee and breakfast pastries in our first floor dining area.

Can I receive phone calls?
Yes, but there are no phones in the rooms. Messages can be left at the front desk.

Do you have parking?
No, but at the front desk we have information about parking garages. (Directions page)

Do you have laundry facilities?
Yes, we do. The washers cost $1.00 (soap is on sale for $.50 ) and the dryers are $1.00 per load. It takes approximately 90 minutes to wash and dry.

Click Here to Make an Online Reservation Request