HI-Boston at Fenway FAQ

What is the difference between a dormitory room and a private room?

You can purchase either one bed in a room (a dorm bed) or the entire room (a private room). Dorm rooms have 3 beds and are men-only or women-only. They are shared with other hostellers. Private rooms accommodate 1 or 2 people and can be coed. All of our dorm rooms and our private rooms have private baths and air conditioning.

When are you open?

We are open from each Summer from early June to mid August.  Our dates of operation change each year.  Call 617-289-8599 to learn the exact dates for HI-Fenway.  If you would like to make a reservation for a date outside of this range you can go to the Boston Hostel, which is open year round.

How can I reserve a bed?

Making a reservation is simple. You can reserve on-line or by phone. We need at least 24 hours notice for an on-line reservation. Telephone reservations can be made, subject to availability, at any time. In order to make a reservation, you need a valid Visa or Mastercard. Reservations are always recommended. For more information, please go to our reservation page.

Am I charged at the time of reservation?

No, a credit card guarantees your reservation. Payment is taken at check-in.

How many nights can I stay at the hostel?

The maximum number of nights that you can stay in any calendar year  is 14.

What Identification do I need?

Each guest must have a government issued photo ID such as a passport, driver's license, state/provincial or national identity card, military service card, or alien registration card. Hostelling International membership cards are required for member discounts. Unfortunately we cannot accept ISIC cards, college, school and university IDs.

What if I'm not a member?

No problem. You can always buy a membership on-line. If you are not a HI member you can buy an annual or daily membership ($3) at check-in.

What time do I check-in & check-out?

Our staff will make every effort to check you in no matter what time you arrive. Normally check-in begins at 12 noon. Check-out is at 11:00 AM. Hostelling International-Fenway is open 24 hours a day, 7 days a week.

Are there any age restrictions?

HI-USA hostels are open to guests at all ages. All guests under 18 years old must be accompanied by a parent, legal guardian or chaperone for group visits.

Do I need a sleeping bag?

We include the cost of all bed linen and towels in the overnight fee. Boston public health regulations prohibit the use of sleeping bags in our dormitories.

What is your cancellation policy?

Cancellations require 24 hour notice. You will be charged for the first night if you do not arrive or call in advance to cancel.

Can I receive phone calls?

Yes, but there are no phones in the rooms. Messages can be left for guests at our message board at the Front Desk.

Do you have parking?

No, but at the Front Desk we have information about parking garages.

Do you have laundry facilities?

Yes, we do. The washers cost $1.50 and the dryers are $1.50 per load. It takes approximately 90 minutes to wash and dry.

Can I reserve a Red Sox ticket when I make my hostel booking?

Unfortunately we are not able to hold tickets for our guests. You can buy your ticket in person when you check in, and they will be sold on a first-come first-served basis.

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